ATEN Technology ACS-1712 User Manual download pdf (Page 22)

Appendix

Troubleshooting

Symptom Possible Cause Action

Erratic

behavior.

Unit not receiving

enough power under

self-powered

operation.

Use the Power Adapter that was supplied with

the unit to provide external power.

Pressing

Hotkeys gets

no response.

The connection from

the selected port to

the target computer

has been broken.

Check the cables to make sure they are all

properly connected.

Improper keyboard

reset.

Unplug the keyboard connector from the

Console Keyboard Port, then plug it back in.

Improper Master

View reset.

Power off the Master View unit; wait five

seconds; then turn it back on.

Incorrectly keying in

the Port ID.

After invoking the Hotkey function with the

[Ctrl]+[Shift]+[Alt] combination, key in the Port

ID and press [Enter] within one second for each

keystroke.

Mouse not

responding.

Improper mouse

reset.

Unplug the mouse connector from the Console

Mouse Port, then plug it back in.

2001-07-05

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