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KH1508Ai / KH1516Ai User Manual
168
The Windows Client
The Java Client
For connection and operation problems, see the table below:
Problem Resolution
won't connect to the KH1508Ai /
KH1516
Ai.
DirectX 8.0 or higher must be installed on your
computer.
Remote mouse pointer is out of
sync.
1. Use the AutoSync feature (see Video Settings,
page 89), to sync the local and remote monitors.
2. If that doesn't resolve the problem, use the
Adjust Mouse feature (see Mouse Synchroniza-
tion, page 110) to bring them back in sync.
3. If the two methods described above fail to
resolve the problem, use the Toggle Mouse Dis-
play function (see page 85).
Part of remote window is off my
monitor.
Use the AutoSync feature (see Video Settings,
page 89) to synchronize the local and remote
monitors.
My antivirus program reports that
there is a trojan after I access the
KH1508
Ai / KH1516Ai with my
browser and then open the
Windows Client Viewer.
The Windows Client Viewer uses an ActiveX plugin
(windows.ocx) that some antivirus programs
mistakenly see as a virus or trojan. We have tested
our firmware extensively and found no evidence of
a virus or trojan. You can add the plugin to your
antivirus program’s White List and use the Viewer
safely. If you are reluctant to use the Windows
Client Viewer, however, you can simply use the
Java Client Viewer, instead.
Problem Resolution
Java Client won't
connect to the
KH1508
Ai /
KH1516
Ai.
1. Java JRE 6 update 3 or higher must be installed on your com-
puter.
2. Make sure to include the correct name of the web page
when you specify the KH1508
Ai / KH1516Ai's IP address.
3. Close the Java Client, reopen it, and try again.
Pressing the
Windows Menu key
has no effect.
Java doesn't support the Windows Menu key.
Java Client
performance
deteriorates.
Exit the program and start again.
National language
characters do not
appear.
When entering national language characters, if your local
keyboard is set to a non-English national language layout, you
must set the remote computer's keyboard layout to English.
- KH1508Ai / KH1516Ai 1
- User Manual 1
- FCC, CE Information 2
- SJ/T 11364-2006 2
- User Information 3
- Package Contents 4
- Contents 5
- Logging In 6
- The User Interface 7
- Ai / KH1516Ai User Manual 10
- About This Manual 11
- Product Information 12
- Introduction 13
- Features 15
- Advanced Security 16
- Virtual Remote Desktop 16
- Requirements 17
- KVM Adapter Cables 18
- Operating Systems 18
- Components 19
- Rear View 21
- Ai / KH1516Ai to the 22
- Hardware Setup 23
- Stacking and Rack Mounting 24
- Single Station Installation 26
- Chapter 2. Hardware Setup 29
- Daisy Chaining 30
- Basic Operation 33
- Hot Plugging 34
- The Adapter ID Function 35
- Powering Off and Restarting 36
- Port ID Numbering 36
- OSD Operation 37
- OSD Navigation 39
- OSD Main Screen Headings 39
- OSD Functions 40
- F2: LIST 41
- Chapter 4. OSD Operation 47
- F7: SCAN 49
- Hotkey Port Control 50
- Invoking Hotkey Mode 51
- Selecting the Active Port 52
- Auto Scan Mode Switching 53
- Skip Mode Switching 55
- Restore the Default Values 58
- Hotkey Summary Table 59
- Laptop USB Console Login 62
- Browser Login 63
- Windows Client AP Login 64
- Ai / KH1516Ai, and lists 65
- Java Client AP Login 67
- Connecting – Java Client AP 69
- Page Components 72
- The Tab Bar 73
- Laptop USB Console Main Page 74
- The AP GUI Main Page 75
- The Control Panel 76
- √ appears on the icon 79
- Ai / KH1516Ai and returns 81
- Video Settings 89
- The Message Board 92
- Settings are as follows: 94
- The On-Screen Keyboard 95
- Expanded Keyboard 96
- Mouse Pointer Type 97
- Mouse DynaSync Mode 98
- → Automatic for 99
- Control Panel Configuration 100
- Ai / KH1516Ai’s 101
- The Java Control Panel 102
- Port Access 103
- The Sidebar 105
- View Filter 106
- Connections 107
- Port Level 108
- User Preferences 109
- Sessions 111
- Access Rights 112
- AP GUI Interface 113
- Saving Changes 113
- User Management 115
- Adding Users 116
- Modifying User Accounts 118
- Deleting User Accounts 119
- Device Assignment 120
- Device Management 123
- Chapter 9. Device Management 125
- Ai / KH1516Ai 131
- (Continues on next page.) 132
- Security 134
- 192.168.0.126/abcdefg 135
- Ai / KH1516Ai based on 136
- Port Configuration 141
- Date/Time 142
- Chapter 10 145
- Log Information 146
- Maintenance 147
- Device Firmware Upgrade 148
- Adapter Firmware Upgrade 149
- Firmware Upgrade Recovery 151
- Backup/Restore 152
- System Operation 153
- Download 155
- Port Operation 157
- Connecting to a Port 158
- The Port Toolbar 159
- The Toolbar Icons 160
- Toolbar Hotkey Port Switching 161
- GUI Hotkey Summary Table 163
- Panel Array Mode 164
- Panel Array Toolbar 165
- Multiuser Operation 166
- The Log Server 167
- Starting Up 168
- The Menu Bar 169
- Maintenance: 171
- The Log Server Main Screen 173
- The List Panel 174
- The Event Panel 174
- Appendix 175
- Rack Mounting 177
- Technical Support 178
- Troubleshooting 179
- The Windows Client 180
- The Java Client 180
- Sun Systems 182
- Appendix 183
- IP Address Determination 185
- Ai / KH1516Ai.) 186
- Specifications 187
- Physical 188
- Properties 188
- Housing Metal 188
- Weight 2.70 kg 2.77 kg 188
- Trusted Certificates 189
- Installing the Certificate 190
- Certificate Trusted 191
- Examples 192
- Importing the Files 192
- Connection Tables 193
- Supported Devices 194
- OSD Factory Default Settings 194
- Administrator Login Failure 195
- Limited Warranty 196
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